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2010 All-In-One POS Trends

Thu, 08 Apr 2010 15:09:00 GMT

Business Solutions magazine interviewed Brian Daughtry, VP Sales and Marketing at UP Solution, to talk about the latest trends in the POS industry influencing all-in-one POS sales.

2010 All-In-One POS Trends

Thu, 08 Apr 2010 15:09:00 GMT

Business Solutions magazine interviewed Bryan Daughtry, VP Sales and Marketing at UP Solution, to talk about the latest trends in the POS industry influencing all-in-one POS sales.

Erik's DeliCaf� Increases Sales And Improves Efficiency With Restaurant Technology

Wed, 07 Apr 2010 17:30:00 GMT

Since 1973, Erik's DeliCaf� has been serving gourmet sandwiches, soups and salads, and is one of the largest owners of potbelly stoves in the United States, which were once used to heat the restaurants. With 27 locations in California's Bay Area, Erik's DeliCaf� is also one of the largest users of alfalfa sprouts in the country, emphasizing its goal of providing healthy meals with fresh and high-quality ingredients. In 2009, Erik's built a new corporate store with its first point-of-sale technology, including the Aloha Enterprise solution and Radiant hardware. By Radiant Systems, Inc.

Article: The Customer Is Always Right (Unless They Are Wrong)

Wed, 10 Mar 2010 04:02:00 GMT

If you are working in the service industry, I know that you've heard the age-old rule that "the customer is always right". I'm here today to reject that notion! By Carl Schneider, Founder of GuestRights

Article: Rev Up Your RevPAR In 4 Different Ways

Tue, 03 Nov 2009 08:21:00 GMT

There are few things more important to hoteliers right now than finding ways to increase bookings. This is evident everywhere, from large chains advertising across-the-board rate discounts to boutique properties launching aggressive advertising campaigns designed to put heads in beds. Hotels' occupancy and RevPAR, always key metrics for the industry, are in desperate need of revitalization. By Jean Francois Mourier, CEO/Founder of REVPAR GURU

Brochure: PartnerTech Harmony Kitchen Display Solution

Fri, 31 Jul 2009 13:33:00 GMT

Harmony is an innovative Kitchen Display Solution, which includes the KDS-1000 controller, the BB-20 Bump Bar, and Harmony Software Application providing a single solution for demanding kitchen environments.

Product Sheet: PartnerTech Harmony Kitchen Display Solution

Fri, 31 Jul 2009 13:33:00 GMT

Guest Column: What Hoteliers Need Now, Like Really, Really Need Now

Mon, 04 May 2009 04:17:00 GMT

Most likely bookings, customers, cashflow are the top-billing items on hoteliers' what I need right now wish-list. But moving these items from wish to reality will take substantially more effort than crossing fingers, reactive strategies or hoping for the best. What hoteliers need right now is a finely tuned orchestration of effective strategies that work in tandem across all aspects of a hotel's operation - sales, marketing and revenue management, right through to the front desk. Oh, and don't forget about online - greatly overlooked and undervalued! Having been on the hotel industry front lines for the past 25+ years, we have compiled a short wish list of what hoteliers need right now. By Jean Francois Mourier, RevPar Guru

Guest Column: Revenue Management: The Hotel Stimulus Package

Tue, 07 Apr 2009 05:02:00 GMT

Hotels are being pummeled by the economy, and the hospitality industry is suffering in every corner of the globe - what else is new? In the current climate, most hotel experts are expecting RevPar (revenue per available room) to drop by as much as 11%, perhaps even more. And with occupancy rates already at all-time lows, this isn't good news for the hotel business. In such a climate, many hoteliers will compete on rate, but this only creates a downward spiral of price competitiveness, and more pain for the long-term growth and sustainability of hotels' revenues once the economy bounces back. By Jean Francois Mourier, CEO and Founder of RevPar Guru

Guest Colum: Turning Lookers Into Bookers

Tue, 24 Mar 2009 04:08:00 GMT

Customer Relationship Systems (CRM) allows an online travel manager or hotelier to create a database of prospective, current and past customers. CRM systems typically offer tracking capabilities and tools like email marketing. Not tracking leads and customer inquiries in a dedicated system (i.e. handling them through an email inbox), is bound to lead to missed sales opportunities. Furthermore, requests may fall through the cracks, potentially earning a property a damaging reputation for poor customer service. By Rob K�ll, President of Bookt

Case Study: If You Build It Wireless, They Will Come (Bet On It)

Mon, 09 Mar 2009 04:13:00 GMT

The Mandalay Resort Group had an idea. A grand idea. Build a convention center with the same luxury and spaciousness of the company's renowned Four Diamond Mandalay Bay Resort and Casino. Make it the largest convention facility directly on the world-famous Las Vegas Strip. Make it elegant and beautiful, functional and flexible. And make it wireless. By Intermec Technologies Corporation

White Paper: Mobilize Your Workforce For Superior Guest Service

Wed, 06 Aug 2008 16:51:00 GMT

In today's hospitality Industry, delivery of efficient, personalized and secure guest service is critical to guest retention. As technology continues to move into the forefront of customer service, guests are increasingly expecting personalized service from their preferred resort, casino, or restaurant. Guests want to feel that you know a certain level of personal information about them and that knowledge is tailored to meet their needs. By DT Research

Case Study: Verizon Wireless - Struggles With Cash Handling Efficiency

Tue, 04 Mar 2008 15:01:00 GMT

Case Study: Verizon Wireless - Struggles With Cash Handling Efficiency

5 Keys To A Successful Shopping Experience for Your Customers

Mon, 11 Feb 2008 21:59:00 GMT

5 Keys To A Successful Shopping Experience for Your Customers

Article: Q&A: Discover New All-In-One Sales Opportunities

Tue, 05 Feb 2008 12:00:00 GMT

Article: Q&A: Discover New All-In-One Sales Opportunities

Achieving Sourcing Excellence

Fri, 24 Aug 2007 18:05:00 GMT

Learn how you can respond to challenging market conditions and add value to your organization by attaining sourcing excellence. Explore the stages of development, and see how you can create a three-year plan to achieve sourcing excellence.

Building a Business case for Next Generation Enterprise Financial Systems

Fri, 24 Aug 2007 17:32:00 GMT

SAP white paper

Enterprise Service-Oriented Architecture from a Business Perspective

Fri, 24 Aug 2007 17:24:00 GMT

Executive Summary for SAP

Loss Prevention: LP Innovations Serves Effective, Efficient Audit Process

Tue, 21 Aug 2007 15:07:00 GMT

Case Study: Hard Rock Cafe

Forces Impacting Loss Prevention And Asset Protection Executive Q&A With Steven May, LP Innovations

Wed, 15 Aug 2007 11:27:00 GMT

Article: Loss Prevention & Asset Protection